We are committed to providing you with high quality products and customer service. This includes protecting your privacy.
This privacy policy forms part of our terms and conditions of business and we accept your continued use of our web site as your permission to collect and use personal information provided by you in accordance with this privacy policy.
We have adopted the Australian Privacy Principles (APP) effective from 14th March 2014.
We have adopted the Australian Privacy Principles (APP) effective from 14th March 2014:
We collect personal information in a number of ways, including:
We hold personal information in a secure and/or encrypted environment
Your personal information may be used in order to:
For the purposes set out above we may disclose your personal information to organisations outside our company. The organisations to which we disclose information may include:
You may request, at any time, the details of the personal information we hold about you by emailing us on sales@arkhealth.com.au or you may contact us by phone on (02) 9477 4610.
We take all reasonable precautions to ensure that the personal information we collect, use and disclose is accurate, complete and up to date. However, the accuracy of that information depends to a large extent on the information you provide.
Let us know if there are any errors in your personal information.
Keep us up to date with changes to personal information such as your name and address.
If we receive personal information about you which has not been requested by us we will deal with it in accordance with this privacy policy and notify you that we have received such information. If we determine it is personal information we are not entitled to hold under the APP we will immediately destroy the personal information.
If we are required by law or by authority of a court/tribunal to collect personal information from you we will advise you. If you do not comply with our request for this personal information you may be at risk of prosecution.
We know that our customers are concerned about the security of the information that is provided to us. If you have a concern about the handling of your personal information by us, please advise us by email at sales@arkhealth.com.au or call us on (02) 9477 4610 and we will promptly investigate your concerns.
We undertake to respond to your concerns as soon as practicable.
We will not, in any circumstances, disclose your personal information to an overseas recipient.
We may use your personal information for direct marketing.
We may use or disclose the personal information we have about you for direct marketing of our products. If you do not wish to receive direct marketing communications from us please let us know by emailing us on sales@arkhealth.com.au.
If you have any questions in relation to privacy, please contact us on (02) 9477 4610.